Return Policy
We want you to be happy with your purchase. If something isn’t right, we’re here to help.
Returns
Items can be returned within 30 days of delivery.
Products must be unused, in original condition, and in the original packaging.
Proof of purchase (order number or receipt) is required.
Non-Returnable Items
Some items cannot be returned, including:
Gift cards
Final sale items
Personalized or custom products
Perishable goods (if applicable)
Refunds
Once we receive and inspect your return, we’ll notify you if the refund is approved.
Approved refunds will be issued to your original payment method.
It may take 5–10 business days for the refund to appear on your account depending on your bank.
Exchanges
If you received a damaged or defective item, contact us within 7 days of delivery and we’ll arrange a replacement.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
We recommend using a trackable shipping service.
How to Start a Return
To start a return, contact us at:
[your email address]
Include:
Your order number
The item you want to return
The reason for the return
We’ll send you the next steps for returning your item.